A consulting and outsourcing partner built around one job: doing the work reliably.
Smile Groups Pvt. Ltd. is a full-service ITES, outsourcing and consulting company headquartered in Chennai, India, supporting onshore clients across the United States and Canada.
We started as a data collection specialist. We grew into a full delivery center.
Smile Groups began with a simple premise: accurate data and dependable service are the foundation every good business decision is built on. That premise still shapes how we operate whether we're staffing a support desk, building a website, or processing back-office transactions.
Today we provide the specialization and edge our clients need across ITES, IT, outsourcing and consulting, with dedicated delivery teams built specifically around each client's requirements rather than a one-size-fits-all model.
Our people carry the values that make outsourcing actually work: strong business ethics, honesty, a client-first attitude, and the flexibility to adapt as your needs change from front-line support through middle management, quality assurance and project transition.
The principles behind every engagement.
Client-first delivery
Every team is structured around your requirements, not a fixed template from coverage hours to reporting cadence.
Accountability at every level
From representatives to middle management, our staff carry a clear sense of ownership over the outcomes we deliver.
Global comfort, local execution
Onshore clients get the responsiveness of a local team with the cost structure of an offshore delivery center.
A Chennai-based delivery center, built to serve clients across four countries.
India — Headquarters
No. 7, 5th Street, 2nd Floor, Tirumurthy Nagar, Nungambakkam, Chennai – 600034
+91 98413 88844
United States
Boca Raton, Florida 33498
+1 561 288 0700
93 Summer St, Auburn, ME 04210
+1 207 522 4171
Canada
4551 Zimmerman Ave, Niagara Falls, ON L2E 3M5
+1 416 315 4581
Want to see how we'd structure your account?
We'll walk you through staffing, coverage and pricing before you commit to anything.